Effective Date: May 22, 2024
At Optimal Performance Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our mental training services for athletes and parents.
Information We Collect
We may collect the following types of information:
Personal Information: When you sign up for our services, you may provide us with personal information such as your name, email address, phone number, and payment details.
Client Information: For our athlete clients, we may collect information related to their training, performance, goals, and mental health, as necessary for providing tailored services.
Communication Data: We may collect information about your communications with us, including emails and messages, to enhance our services and customer support.
How We Use Your Information
We use your information for the following purposes:
Service Delivery: To provide and manage our mental training services, including personalized training programs and consultations.
Communication: To send you important updates, respond to inquiries, and provide customer support.
Marketing: To inform you about new services, promotions, and events (you can opt-out at any
time).Improvement: To analyze data to improve our services and enhance client experience.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Compliance: We may disclose your information when required by law or to protect our rights, your safety, or the safety of others.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers and access controls. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request corrections to your personal information if it is inaccurate or incomplete.
Deletion: Request the deletion of your personal information under certain circumstances.
Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Optimal Performance Solutions
[email protected]
914-733-5350
Thank you for trusting Optimal Performance Solutions with your mental training needs. We value your privacy and are committed to safeguarding your information.